About Us

Dear Homeowners,

“I was born to be a franchise owner!” I earned my BS in Business Administration from the University of Maryland, and my Master of Arts degree in Organizational Communications from Bowie State University.

Prior to purchasing The Maids Home Serves Franchise, I spent four years as the Director of Quality Improvement for Catholic Charities, USA; three years as the Director of Training Services for New Pathways, Inc; and a host of additional positions that ultimately prepared me for what I do today.

My education and work experience taught me that premium customer service should be the most important aspect of any organization, and that is why I consider great customer service to be the cornerstone of my franchise!

Therefore, The Maids Home Services places an emphasis on employee training, quality control and customer satisfaction. If these are the characteristics that you look for in a maid service, then you are in the right place. I look forward to speaking with you.

Marcel Clarke
General Manager
(703) 537-5427